Key organization: Agency for Healthcare Research and Quality (AHRQ)
The Seek, Help, Assess, Reach, Evaluate (SHARE) Approach is a process of five-steps developed by the Agency for Healthcare Research and Quality (AHRQ). The SHARE Approach may be adapted by health centers to help improve health literacy for patients with diabetes and increase their knowledge about diabetes, self-efficacy, self-care behaviors and how to control their glycemic levels. This approach has been well-received by educators and patients in past trainings that have focused on medication adhesion. The five steps to this approach include:
1. Seek for your patient’s participation
2. Help patients explore and compare treatment options
3. Assess a patient’s values and preferences
4. Reach a decision with the patient
5. Evaluate the patient’s decision
This tool contains a facilitator’s Training Guide that is readily available for users with step-by-step guidance and tips on how to communicate with patients effectively in a culturally competent way can be accessed in the AHRQ website.
For more information on this promising practice, go to The Impact of Health Literacy on Diabetes Mellitus